(Approved by ACC at the 2011AGM Meeting)
(Reference – ACC Executive Minutes – August 16, 2011)

Background/Issue:
There was an inconsistency in how decisions for refunds were applied for Almonte Curling Club curling.

The need for a policy was identified by the ACC Executive at its meeting of November 2, 2010 in order to ensure fairness in application of refunds to applicants.

Policy Decision:

1. A new member is entitled to a full refund in the first three weeks of the season.
2. No request for a refund will be accepted in the last five (5) weeks of the season.
3. A member with a valid reason is entitled to a refund calculated as follows :
   • fees paid less 5% of fees for every week
4. Valid reasons for obtaining a refund include
   1. a medical problem or condition,
   2. a change in family situation,
   3. a change in working conditions, and
   4. a move away from the Mississippi Mills
5. Requests for a refund will be directed to the Membership Coordinator who is responsible for the administration of this policy.
6. Should the membership coordinator be uncertain about the validity of the reason for the request for a refund or the amount to be refunded, he/she will consult the President and the Treasurer who tog’ether with the Membership Coordinator will make a final decision on the matter.
7. Should a member be dissatisfied with the decision of the Membership Coordinator, he/she can ask the matter to be reviewed by the President and the Treasurer who will make a final decision on the matter. He/she can ask that the matter be reviewed by the ACC Executive for a final decision.